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Jobcentre Plus Worcester

Jobcentre Plus Worcester

Jobcentre Plus contacted kickstart2employment following an enquiry from Crowngate Shopping Centre in Worcester, as they wanted to recruit a number of employees following an expansion project. k2e was appointed to create a pre-employment training programme that would develop the candidates’ knowledge and understanding of the retail sector, focusing specifically on customer service, team-working and time management skills.

The k2e Solution

The Results

50% of the course participants went on to secure employment following completion of the programme.

"I would like to thank kickstart2employment for giving me the opportunity to attend the NOCN Skills for Employment, Training and Personal Development course arranged through Worcester Jobcentre Plus. The course engaged candidates of all abilities and enthusiasm levels. We covered a diverse syllabus of relevant subjects, which was ideal for both people approaching their first job and those refreshing skills to help them successfully re-enter the job market. I thoroughly enjoyed the entire course, even the parts I found personally challenging. It has enabled me to regain my confidence and self-esteem."

Paul Beech, Course Participant

"Worcester Jobcentre Plus has been working with kickstart2employment since September 2016 and during that time we have developed a very valuable and fruitful working relationship. We have received very positive feedback from numerous customers and candidates in terms of course content and completion rates. Outcomes from this course were very positive. It is very beneficial for us to know that when promoting a training course, we have the utmost confidence it will be delivered to the highest standard. We look forward to collaborating with kickstart2employment throughout this performance year and beyond."

John Chambers, Recruitment Consultant for the Department of Work & Pensions at Worcester Jobcentre Plus

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